| PRICES
All prices quoted are in pounds sterling, and inclusive of VAT, where applicable,
at the current rate. All prices are valid until 31st January 2006.
PAYMENT
We are able to accept payment by credit/debit card, (we welcome Visa, MasterCard,
Switch, Solo, Maestro and Visa Delta), cheque or postal order. All credit/debit
card sales are subject to the usual authorisation. Credit/debit cards are not
debited until goods are despatched.
Cheques and postal orders should be made payable to Sunlover. All cheques
are subject to a clearing period of around 5 days (excluding Saturdays, Sundays
and public holidays) prior to the dispatch of orders.
DESCRIPTIONS
Whilst we make every effort to ensure the accuracy of information provided,
the majority of items are hand-made from natural materials, and may vary slightly
from details specified. All measurements given are approximate.
RETURNS/ORDER CANCELLATION
You are able to cancel your order at any time prior to dispatch.
Under the Consumer Protection (Distance Selling) Regulations 2000, you also
have the right to cancel and return any part of your order within 7 days (excluding
Saturdays, Sundays and public holidays) of receipt, for any reason. Provided
the returned goods reach us in good condition, you will receive a full refund
for the returned items. However, the cost of returning such goods is payable
by you. Please ensure any such returns are correctly labelled, and packed sufficiently.
Notification of any damaged items received, shortages or any other discrepancy
with your order should be received by us within 7 days of delivery (excluding
Saturdays, Sundays and public holidays). We will immediately acknowledge receipt
of your communication, and contact you to discuss how best to resolve the problem,
at no additional cost to you.
Please note that we are unable to offer refunds on the following:
- items
returned after 28 days, under any circumstances.
- damaged items not
notified to us within 7 days of receipt (excluding Saturdays, Sundays and public
holidays)
Please note that the above may be subject to review, and Sunlover reserves
the right to alter terms and conditions at some future date.
None of the above affects your statutory rights as a consumer.
Should you experience any problems using the Sunlover site, or with our service,
please contact us: customersupport@sunlover-gifts.co.uk. We will endeavour to
respond within 3 working days.
Any suggested improvements to the site, or general comments are also welcome:
customerfeedback@sunlover-gifts.co.uk
All contents of this site are copyright Sunlover 2004
Sunlover
Leigh Farm Buildings
Standerwick
Frome
Somerset
United Kingdom
BA11 2PR |
